Your privacy is
important to us.

We are committed to protecting your personal information. This Privacy Policy explains how Jadhu collects, uses, stores and safeguards your information when you use our platform.

Last Updated December 06, 2025
Version 1.0
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Privacy Policy

Introduction

This Privacy Policy explains how ReZov Technologies Pvt. Ltd. ("Jadhu Health", "we", "our", "us") collects, uses, stores and protects your information when you use the Jadhu Platform.

The platform includes our website, mobile application, VR experiences, wearable devices and therapist dashboard.

By using Jadhu Health, you agree to the practices described in this Privacy Policy.

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Privacy Policy

Information We Collect

We collect information such as your name, date of birth, parent or guardian information (where applicable), contact details and account information.

We also collect learning progress, therapy activities, session duration, assessment scores and platform usage information.

When Jadhu wearable devices are used, physiological information such as heart rate (HR) and stress indicators may also be collected to personalise sessions.

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Privacy Policy

Therapist, Parent & System Notes

Therapists and parents may record observations, progress notes and recommendations.

These records help personalise therapy, monitor improvement and generate progress reports.

Access to this information is limited to authorised users only.

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Privacy Policy

Technical Information

We automatically collect technical information including device type, browser, operating system, IP address, crash reports and application performance logs.

This information helps improve reliability, security and user experience.

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Privacy Policy

How We Use Your Information

Your information helps us personalise therapy sessions, generate reports, improve our services and provide customer support.

We may also use anonymised data for product improvement and research.

We never sell your personal information to advertisers.

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Privacy Policy

Sharing of Information

Information may be shared with parents, guardians, therapists or institutions directly involved in the learner’s care.

Trusted service providers may process information on our behalf under strict confidentiality agreements.

We may disclose information where required by law.

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Privacy Policy

Data Security

We use encryption, secure cloud infrastructure, access controls and industry-standard security practices to protect your information.

Although we continuously improve our security measures, no internet-based system can guarantee absolute security.

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Privacy Policy

Data Retention

Information is retained only for as long as necessary to provide our services or comply with legal obligations.

Users may request deletion of their account and associated information where permitted by law.

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Privacy Policy

Children’s Privacy

Jadhu Health is designed for children and requires parental or guardian consent before use.

We comply with applicable child privacy laws including the Digital Personal Data Protection Act (DPDP), 2023.

Information collected from children is used solely to deliver educational and therapeutic services.

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Privacy Policy

Your Rights

You may request access to your information, correction of inaccurate data, deletion of personal information or withdrawal of consent where applicable.

Requests can be made by contacting our support team.

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Privacy Policy

Updates to this Policy

This Privacy Policy may be updated periodically to reflect improvements, legal requirements or changes to our services.

The latest version will always be available on this page.

We're here to help.

If you have any questions about this Privacy Policy or how your information is handled, please contact our support team.